Terms and Conditions

Privacy policy

Hello Sunday Morning is committed to protecting your privacy. This privacy policy (this “Privacy Policy”, the “policy”) applies to your use of the www.hellosundaymorning.org web site (the “website”, the “site”), and the Daybreak Mobile app (the “app”, which is also governed by the privacy and terms referred to as the “website” below), which is owned and operated by Hello Sunday Morning (“Hello Sunday Morning”, “HSM”, “us”, “our”, “we”). We take the responsibility of protecting your privacy seriously, and are required to comply with various obligations under privacy laws. Any information collected by HSM from this website may be used in accordance with this policy. This privacy policy is effective from 06 July 2011, however HSM reserves the right to make changes to the policy from time to time, so please ensure you check this page regularly so you are aware of any updates.

This Privacy Policy applies to personal information we handle about users of our services, visitors to our website and other members of the public. Our personnel and job applicants should contact us for more information about their privacy.

Your privacy is important to us. This Policy applies to all of the services offered by Hello Sunday Morning (HSM), its subsidiaries, and affiliated companies (collectively, HSM’s “services”). If you have any questions about this Policy, please feel free to contact us through our website or write to us at: Chief Operating Officer, PO Box 1012, Surry Hills NSW Australia 2010.


1.1 What information we collect from you and how we use it

(a) Demographic and Personal Information. Demographic information collected from your profile (including, but not limited to, gender, age, country, state, Facebook information, postcode, university, and information about your alcohol consumption and wellbeing) may be used for statistical purposes, and generating reports for evaluating the HSM program.

(b) Email Address. When signing up on the website, the app, the online store or the e-newsletter, your email address will be stored on our database, for purposes such as identification, contacting you, sending surveys relating to your alcohol consumption and wellbeing, and sending out newsletters and special offers.

(c) Your Anonymity. When you register with HSM you will be required to supply your first and last names. It is strongly advised that when you choose your screen name, you use your first name only, or a nickname. Your full name, demographic information and email address will not be published by HSM on the site. This is for use by HSM as indicated in Sections 1.1(a) & 1.1(b).

(d) Linking your Profile to Social Media. When you complete your profile, you may choose to link your profile to your Facebook and/or your Twitter accounts. This is not a required step of completing your profile and all information supplied is by your choice only. Note that if you later choose to unlink your profile, traces of the link outside our control may remain elsewhere online and other users may still remember who you are.

(e) Anonymised Information used in Research. By participating in HSM you acknowledge that your data will be aggregated, analysed and periodically published in the research literature to advance knowledge in alcohol behaviour change and online health interventions. In any publication, information will be provided in such a way that you cannot be identified. If you wish to have your personal information withdrawn from any research evaluations you can contact info@hellosundaymorning.org

We may not be able to fully provide our services without your personal information. For example, we may not be able to register you or contact you.

1.2 Disclosure of personal information

(a) Enforcement of Law. Occasionally, HSM may be required by law enforcement or judicial authorities to provide your Personal Information to the relevant bodies upon request. Upon receipt of a court order, subpoena, or warrant, HSM will disclose your Personal Information to fully cooperate with any law enforcement investigations.

(b) Other Websites. The HSM site contains links to external websites. HSM is not responsible for the privacy practices of those websites. Please ensure that you are properly informed of other websites’ privacy practices before you disclose any personal information.

(c) HSM Personnel. Many of our tasks are performed with the assistance of our staff, contractors and volunteers, and we may share personal information with them.

(d) Service Providers. We may provide personal information about you to service providers who assist us with archival, auditing, accounting, evaluation, legal, business consulting, banking, website or technology services.

(e) Business Transfers. We may disclose your personal information to prospective purchasers of any interest in HSM or our assets.

1.3 Safeguarding your Personal Information

(a) Name. As previously stated in Section 1.1(c), HSM strongly suggests that you do not use your full name as your screen name when registering your HSM profile. This is in order to protect your privacy.

(b) Social Media. Should you wish to protect your personal details, HSM does not recommend you link your HSM profile to your Facebook and/or your Twitter accounts. As stated in Section 1.1(d), linking your HSM profile to your social media sites is not compulsory and is by your choice only.

(c) Blogs. By publishing a blog on the HSM website, it will be available for both HSM registered users, and the general public to read, and may be indexed by search engines. 

(d) Your Photos. You may choose to upload photos as your profile picture or your blog. This is not compulsory and is your choice.

(e) Your Employment Information. You may choose to apply for paid or volunteer role at Hello Sunday Morning. If you do any personal information you share with us will not be shared with outside parties and is protected by the terms of this privacy policy.

1.4 Access to and Correction of Personal Information

(a) Changes to your Personal Information. It is your responsibility to ensure that all of your information is accurate and kept up to date. You are responsible for changing your personal information when necessary. If you have problems with your profile, or updating your personal information, contact info@hellosundaymorning.org

(b) Access to your Personal Information. To gain access to your Personal Information that is stored by HSM, please contact info@hellosundaymorning.org.

(c) Deletion of Profile. Upon written request by you, HSM will delete your profile from the HSM site. Please be aware that there may be residual information left behind from your profile/personal information due to the way data is maintained and backed up, and due to the activities of search engines and other third parties elsewhere online. To delete your profile, please contact info@hellosundaymorning.org


2.1 Information collected through technology

(a) Cookies. A cookie is a small piece of information stored by your browser on your computer’s hard drive, with information about your preferences when you visit a website. Cookies identify traffic coming in and out of the HSM website, the time of your visit to the site, the pages you visit and the duration of your visit. Our cookies can recognise a computer but do not contain any personally identifying information about the individual using the computer. Cookies are used to help improve your experiences when visiting our website. Cookies are able to be disabled in your web browser if you choose.

b) Internet Protocol (IP) Address. An IP address is a unique address that is stored on your computer’s software. It is not a part of your computer’s hardware. IP addresses are used to uniquely identify computers that are connected to a network. All computers that use the internet will have an IP Address. IP Addresses are not able to locate you or gain any personal information about you. They are used purely for statistical purposes, as they allow us to determine how many people visit the site, what pages on the site people visit most often, and how long they spend on a page. We use this information to improve your visits to our site and ensure that we can assist you as much as possible.

(c) Web Beacons. Web beacons are small pieces of data that are installed in web pages and emails. These are used in HTML emails that are sent out by HSM to establish whether the emails have been opened, and if the links in those emails have been clicked on.

(d) Third Party Website Services. In some cases third parties may use cookies, web beacons and other technologies such as JavaScript on our website in connection with online services like banner advertising, website analytics and surveys. This may allow them to collect information about your use of the website (including your computer’s IP address) which they may store in the United States or other countries. The use of these technologies allows them to deliver customised advertising content, measure the effectiveness of their advertising, evaluate users use of our website and other websites and provide other services relating to website activity and internet usage. Those third parties may also transfer the information they collect to others where required to do so by law, or where those others process the information on their behalf. The services we may use from time to time include Google Analytics, Google AdSense, DoubleClick, Yahoo, Adobe and Microsoft. You can find more details in the privacy policies for those services, including information on how to opt-out of certain conduct.

(e) Google Analytics Demographics and Interest Reporting. We use Google Analytics Demographics to capture age, gender and interests of our visitors for statistical purposes, and generating reports for evaluating the HSM program. Visitors can opt-out at any time by visiting the Ads Settings.

(e) Google Analytics Demographics and Interest Reporting. We use Google Analytics Demographics to capture age, gender and interests of our visitors for statistical purposes, and generating reports for evaluating the HSM program. Visitors can opt-out at any time by visiting the Ads Settings.

(f) Google Adwords Remarketing Service. This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Hello Sunday Morning website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

(g) Communication via other platforms. It is your decision if you decide to communicate with another user via an online or offline platform, other than the Hello Sunday Morning website. HSM is not liable or responsible for any harm, distress or unforeseen circumstances that occur as a result of your communication with another user and/or external party outside of the HSM website. We recommend you only share your personal information with other users who you know and trust.


3.1 Changes to Our Privacy Policy

This Privacy Policy is effective from 06 July 2011. HSM reserves the right to make changes to this Policy at any time. Any modifications will be updated on this page immediately. To ensure you are aware of any changes to our Privacy Policy, please check this page periodically.

3.2 Payments and Refunds

Any member found to be sharing a PHN/GP free access code with our members will have their account suspended immediately without refund or warning. Any members found to be using a PHN/GP free access code without permission to do so will also have their account suspended immediately without refund or warning.

Paid Subscriptions can be purchased via an in app purchase on either the App Store or Google Play Store giving you access to Daybreak for 12-months following the 2-week trial period. Your subscription will terminate at the end of the 12-month period. When you register for a Paid Subscription, Trial, or Code online, you consent to get access to Daybreak immediately. If you register for a Paid Subscription or Code online, you may change your mind for any or no reason and receive a full refund of all monies paid within fourteen (14) days (the “Cooling-off Period”). Refunds will not, however, be provided if you have accessed Daybreak at any time during the Cooling-off Period. If you wish to receive a full refund of all monies paid before the Cooling-off Period is over, you must contact info@hellosundaymorning.org.

Hello Sunday Morning may change the price for the Paid Subscriptions, from time to time, and will communicate any price changes to you in advance and, if applicable, how to accept those changes. If you do not agree with the price changes, you have the right to reject the change by unsubscribing from Daybreak prior to the price change going into effect. Please therefore make sure you read any such notification of price changes carefully.

If you purchased your Daybreak subscription via iTunes or the Google Play store, this request will be subject to the iTunes or Google Play Terms of Service and is therefore non-refundable by Hello Sunday Morning.

The official App Store, iTunes Store and Google Play store policy is that all sales are final, though there are a few exceptions to this rule. You can get a refund if the app does not work as described, if you are charged but do not receive the item, or if the app is not compatible with your device.

As it can be quite difficult to go through the iTunes and Google Play refund policy, we would suggest that you should get in contact with info@hellosundaymorning.org to see if there’s anything we can do to help get you back on the road with your Daybreak journey.

If you do still wish to request a refund, please visit the iTunes Store or Google Play Store for more details.

3.3 Contact

Should you have any questions regarding these Terms and Conditions, how we implement the Policy, adherence to the policy by HSM, or dealings with our website, please contact us at info@hellosundaymorning.org

If you believe your privacy has been compromised, please contact info@hellosundaymorning.org. A member of our team will get in touch with you within 7 business days.